Privacy Policy

1. Information We Collect

We may collect basic customer information such as name, phone number, email address, delivery address, and order details. We also use website cookies and analytics to improve user experience.

2. How We Use Your Information

Your information is used to:

• process and deliver orders
• contact you regarding your order
• respond to enquiries
• improve website performance through analytics

We do not send marketing emails unless you sign up specifically for them.

3. Email and Marketing

We only send promotional emails to customers who choose to subscribe. You can unsubscribe at any time.

4. Sharing Your Information

We may share necessary details with:

• payment processors
• courier and delivery services
• website and analytics platforms

We do not sell or trade customer information.

5. Data Security

We store information securely and take reasonable steps to protect customer data from misuse or unauthorised access.

6. Cookies and Tracking

Our website uses cookies and analytics tools to help improve browsing experience and performance. These may track basic usage patterns.

7. Access and Removal

Customers may request access to or deletion of their personal information by contacting us at sales@shopzconnect.com.au.